Last updated: February 2026
This Privacy Policy explains how XOE collects, uses, shares, and protects information when you use the XOE ecosystem, including the website (xoe.gg), dashboard, and Discord bot (collectively, the "Services").
If you have questions, contact admin@xoe.gg.
Discord identifiers (e.g., user ID, server/guild ID), username, and basic profile metadata returned by Discord
Authentication/session data needed to sign in and keep the Services secure
Wallet addresses you connect for payments or token gating
Public on-chain data (e.g., balances/holdings) required to verify token gate eligibility
Payment status, amounts, timestamps, and checkout identifiers
Transaction hashes for crypto payments (public data)
Card payment details are processed by providers like Stripe; we do not store full card numbers
Commands and interactions with the XOE bot
Server configuration you set (roles, channels, products, donations, token gates)
Logs and diagnostics used to prevent abuse, troubleshoot, and improve reliability
IP address, user agent, approximate location (inferred), and event/usage analytics
Cookies or similar technologies (see Cookies section)
Provide and operate the Services (payments, access grants, role automation, dashboards, and scans)
Secure the Services, prevent fraud/abuse, and enforce limits
Customer support, troubleshooting, and service communications
Improve and develop features
Analytics and aggregated reporting (we may aggregate and/or de-identify data)
Depending on your location, we process data under one or more of these legal bases: contract (to provide the Services), legitimate interests (security, fraud prevention, improvement), consent (where required), and legal obligation.
We may share information with service providers and partners that help us run the Services, such as: hosting providers, analytics, payment processors (e.g., Stripe), and blockchain infrastructure/providers.
Aggregated and anonymized insights: We may aggregate, de-identify, or anonymize data to generate insights about Discord ecosystem trends, community growth patterns, payment behaviors, and industry benchmarks. These aggregated insights do not identify individual users or servers. We may share these insights with trusted partners, include them in industry reports, or make them available as benchmarks. This helps us improve our services while protecting your privacy.
We may also share information if required by law, to protect rights/safety, or in connection with a merger, acquisition, or asset sale.
We use cookies and similar technologies to keep you signed in, remember preferences, and measure performance. You can typically control cookies via your browser settings.
We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention may vary by data type (e.g., payment records, audit logs, security logs).
We use reasonable technical and organizational measures designed to protect information. However, no system is perfectly secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent.
To exercise rights, contact admin@xoe.gg.
We may process and store information in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.
The Services are not directed to children. If you believe a child has provided personal information, contact us so we can take steps to delete it.
We may update this Privacy Policy from time to time. Continued use of the Services after changes become effective means you accept the updated policy.